Delight Guests. Boost Revenue. Streamline Operations.
Ditch the landlines & paperwork! Empower Guests with seamless digital experiences at every touchpoint. Effortless communication in WhatsApp, powered by humanized AI technology, maximize Guest satisfaction, Boost revenue and achieve Operational efficiency.
Trusted By
Enhance Every Step of the Guest Journey with Our Solution
Turn every guest touchpoint into an opportunity to delight and fulfil their travel goals. Make convenience, personalisation and seamless access to services central to their stay with you.
First Touchpoint,
Lasting Impression
Begin the guest engagement journey soon after reservation, sharing key info and offering personalised experiences. Digital check-ins shift focus on Guests instead of paperwork.
Digital check-in with personal preferences
Room upgrades, Upsell & Cross-sell Ancillary Services
Automated welcome messages and Wi-fi issuance
Boost your Revenue
Offer anytime, anywhere access to your services, be it Housekeeping, In-room dining, Spa or Travel, via online smart menus to boost RevPAR. Run targeted WhatsApp marketing campaigns to maximise conversions and revenue.
AI powered Online Smart menus with E2E Order management
Room upgrades, Upsell & Cross-sell Ancillary Services
In-built CRM and targeted WhatsApp marketing campaigns
Improve Staff Productivity & Reduce Costs
Empower your staff with digital tools for faster check-ins, effortless communication (real-time chat and automated responses) and convenient online ordering. Reduce paperwork, wastage and landline costs.
Lesser time on landlines and call transfers
Reduce paperwork with digital check-ins, online menus
Effortless Feedback collection
Real time Visibility and Data insights
Stay on top of all guest interactions with real time visibility of key metrics (orders, fulfilment time, guest feedback etc) and detailed reporting for decision-making. Proactive alerts for missed SLAs & Low feedback ensure timely service recovery.
Visual trends on key business metrics improve visibility
Detailed and actionable reports for decision making
Service Recovery using Real-time alerts
Effortless Integrations
Effortlessly connect with your existing systems. Enhance guest experience and streamline operations with our plug-and-play easy integrations.
Seamless integrations with your existing Hotel PMS
Online Payment collection to settle the Guest dues
Advanced integrations connecting Business processes and CRM
Features that set us apart
Humanised technology built for the real world hotels with features that are easy to use, reliable and super impactful
Digital Check-in
No more check-in queues, as you shift from paperwork to meaningful guest conversations
Digital Commerce
Guests can place online orders anytime, anywhere. E2E order management for quick fulfilment.
AI Digital Concierge
Automatically respond 24x7 to Guest queries related to your hotel info and policies.
WhatsApp Marketing
Personalised and targeted WhatsApp marketing campaigns maximising revenue and CSAT
Real-time Alerts
Escalations paths with alerts at critical events of low feedback, missed order SLAs.
See the Impact and Proven Results
3x
Increase
Guest Engagement
20%
Increase
Ancillary Revenue
33%
Increase
Staff Productivity
50%
Decrease
Paper & Landline costs
Here's What Our Clients Are Saying:
Real Results, Real Reviews
“mobiGuest WhatsApp marketing campaigns have completely changed the way we engage with our guests. The personalized, targeted, and automated messages have led to a noticeable increase in our ancillary revenue. No more expensive and outdated signage in lobbies or room flyers cluttering our rooms - we truly are in a digital age.”
Nandita Sharma
Marketing manager
“I never have this kind of visibility and control over our hotel operations with the paper and landlines systems. With mobiGuest Dashboards & Reports, I can see the guest orders, fulfilment times, guest ratings, business revenue and more right in my hands anytime, anywhere. My staff picked up the mobiGuest order management very quickly - its simple for anyone who can use a phone. I can’t imagine going back to order registers.”
Javed Khan
General Manager
“Guests can reach out to us 24x7 and the mobiGuest Digital Concierge in WhatsApp can answer their questions specifically for our hotel. Service times, parking, hotel policies, location, nearby attractions and so much more are instantly accessible to our guests”
Kapil Verma
Front Desk manager
“I love using mobiGuest. Its Digital check-in allows me to focus on welcoming guests with a smile and not paperwork. We talk about their plan for the day and I make real conversations. With Online ordering, my landlines don’t keep ringing like they used to thereby lesser interruption to interacting guests esp during arrivals and good-byes ”
Dhruv Rao
Front Desk manager
“ Feedback collection has become super easy for us at the end of every guest interaction which helps us improve our service continuously. The best part is the real time service recovery alerts whenever we fall short of guest expectations and we make sure we never leave our guest unhappy.”
Priya Khanna
Customer Relations
“Before mobiGuest, I had to manage too much paperwork - maintaining guest order records, wifi credentials, paper menus, flyers - the list was endless. A lot of this stuff and guest communications are now digital helping me analyse data and optimise operations.”
Akash M R
Head of Operations
