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Go-Digital - QR codes
Start your digital journey with QR codes and GEM portal for easy access to your services. Service the guest orders efficiently and gain smart insights to streamline operations.
Guest Experience Management (GEM) portal
Digital Menu and E2E Order management
Business insights and Reports
WhatsApp Essentials
Offer your guests the seamless experience of end-to-end Digital commerce right within WhatsApp. 24x7 Digital concierge powers delightful interactions and instant answers.
AI Digital Concierge, Smart menu and Chat Inbox
Digital Check-ins and Automated messages
Real-time Escalation and alerts
WhatsApp Growth
Grow ancillary revenue via WhatsApp marketing campaigns and automation of Guest journeys. Multi-channel comms, loyalty mgmt & 3rd party integrations to fuel growth charter.
In-build CRM and WhatsApp Marketing campaigns
PMS and 3rd party Integrations
Multi-channel and Multi-language Guest comms
Compare & Choose: Find the Best Plan for Your Hotel
Easily compare our different plans to see which one best suits your needs. Explore features and benefits side-by-side to make an informed decision.
Features
Landlines & Paperwork
Go Digital
WhatsApp Plans
Access to Hotel services
Landline calls can be made only from within the room. Paper menus don’t reflect real-time availability & pricing.
Services available 24x7 via a simple QR code scan. Digital menus show real time availability & pricing.
Services available 24x7 via the familiar experience of WhatsApp. Instant answers to queries anytime, anywhere.
Personalised Experiences
Generic responses via landline or SMS lack personal touch. Paper forms don’t adapt to individual preferences.
Digital menu allow easy discovery of services with popular recommendations.
AI-driven personalization tailors recommendations and services in smart menus and promotional messages.
Staff Productivity
Manual processes (landline, paper) are slow and prone to mistakes while call transfers can frustrate guests.
Reduces errors and optimizes resource allocation.
Minimizes errors, reduces staff workload with digital features and automation for optimum resource utilization.
Marketing and Promotions
Paper flyers have limited attention, are lost easily and slow to implement in a fast moving digital world.
GEM serves as a digital directory of all services available to the guests along with any special promotions.
Targeted and hyper-contextual marketing via WhatsApp increases the conversion rates and higher CSAT.
E2E Order mgmt and Tracking
Delays, miscommunication, and impersonal interactions can frustrate guests.
Minimizes call transfers and streamlines order management with web based tracking.
Real-time alerts ensure swift service fulfilment. Order management is streamlined with up-to-date tracking.
Data-Driven Insights and Alerts
Difficult to process and gain insights from voice recordings and paperwork
Provides key metrics (order fulfillment time, feedback etc.) and detailed reporting for operational optimization.
Provides key metrics, guest segmentation, campaign performance and detailed reporting for optimization.
