Humanised Technology built for the Real world Hotels

Explore a comprehensive breakdown of our product features, showcasing how they can help you elevate guest experiences.

Digital Check-in

No more check-in queues, shift from paperwork to meaningful guest conversations
Faster and paperless check-ins
Automated Welcome messages
Focus on hospitality and guest conversations

Digital Commerce

Allow guests to place online orders anytime, anywhere. E2E order management for efficient fulfilment.
Access to services and place online orders
E2E Order management backed by IVR alerts
Order SLA management by department

AI Digital Concierge

Automatically respond 24x7 to Guest queries related to your hotel info and policies.
Auto answer guest queries 24x7
Chatbot trained on your hotel data only
Guests can request Hotel support anytime

Dashboard & Reports

Streamline operations and decision making backed by data.
Visual trends and key performance metrics
Analyze Top services and Items
Detailed Reporting to streamline operations

WhatsApp Marketing

Personalised and targeted WhatsApp marketing campaigns with detailed performance reports.
Non-intrusive and personalized marketing
Easy to setup campaigns for targeted audiences
Detailed campaign performance to optimize RoAS

Real time Escalation alerts

Escalations paths with alerts at critical events of low feedback, missed order SLAs.
Multi-level escalations for departments
Service recovery before the guest departure
Custom SLAs based on your specific needs

Automated Wifi Issuance

Ditch the paper based wifi notes in favour of the mobiGuest on-demand issuance and retrieval.
Paperless and on-demand wifi issuance
On-demand retrieval of existing issuance
Detailed audit report for wifi issuance

In Built CRM

Get a 360 degree view of your guests for their stays, orders, feedback etc.
Maintain records of every interaction in CRM
Segment guests easily with custom Tags
See guest history of stays, orders and feedback

Automated feedback

Stay in touch with the Guest sentiment at all service touchpoints with real time service recovery alerts.
Feedback on Order completion & Check-outs
Convert 4* & 5* feedback into Google reviews
Service recovery alerts for lower feedback

Chat Inbox

Always stay in touch with your guests, with the convenience of WhatsApp Chat Inbox.
Single view of all guest interactions
1:1 chat for personalized service
Priority chats for quicker responses

Role based User management

Keep your staff focused with role based access and shift management within mobiGuest.
Setup and manage staff based on their roles
User activity log helps in transparency
User Password management

See the Impact and Proven Results

3x
Increase

Guest Engagement

20%
Increase

Ancillary Revenue

33%
Increase

Staff Productivity

50%
Decrease

Paper & Landline costs

Humanised technology to Elevate Guest experiences, Make more money and Streamline Operations.

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Powering Delightful Conversations

Humanised technology made with ❤ for the Hospitality Industry

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